Privacy policy

Handling of personal data

At Veolin, we are serious about protecting your privacy and always aim for a high level of data protection (for example, we would never sell your data to another party). This privacy policy explains how we collect and use your personal data. It also outlines your rights and how to use them.

It is important that you read and understand our privacy policy and feel confident that we will treat your personal data securely. You are always welcome to contact us if you have any further questions.

What is personal data?

Personal data is all kinds of information that can directly or indirectly be used to identify a living individual. For example, pictures or sound recordings that are processed in a computer can be personal data, even if no names are mentioned. Encrypted data and various kinds of electronic identities (for example an IP-address) are personal data if they can be connected to an individual.

The processing of personal data includes everything that happens to the data. Any action involving personal data is considered processing, whether it is automated or not. Common examples include collection, registration, organisation, storage, processing, transfer, and deletion.

Who is responsible for the collected data?

Tailor Store Sweden AB, organization number 556697-7061, with address Garnisonsgatan 48, 254 66 Helsingborg, Sweden, is the legal entity responsible for the treatment of personal data.

Storage and usage of personal data

Personal data is only stored after you voluntarily enter such data, for example when signing up for a membership or entering your contact information at the checkout. By signing up for a membership or completing an order you agree to let Tailor Store Sweden AB store and use your personal data. The data is stored and used to complete our commitments and to improve our service to you.

Information and marketing

The data is also stored and used for information- and marketing purposes. This implies that Tailor Store Sweden AB can use your personal data to contact you via email, text message, direct marketing, or marketing surveys. You have the right to, at any time, oppose marketing use of your personal data by editing your communications settings at My Page or by contacting customer services.

Storage duration

If you do not approve further use of your data, it will only be stored for as long as legally required.

Transfer of personal data

Relevant personal data may be transferred to freight carriers or similar parties if needed to deliver your orders. When processing payments, personal data is transferred to third-party payment providers. For direct marketing, personal data may also be transferred to third parties. You can object to such transfers by changing your communication settings on My Page or by contacting customer services.

Cookies

The Veolin website uses cookies, small text files placed on your computer. These are classified into three levels, Session cookies, first-party cookies, and third-party cookies. Some cookies are required for the website to function, others are used for analytics and marketing purposes. The use of cookies is a generally established way to improve the usability on the internet.

You can reject the use of non-essential cookies using the form shown the first time you visit our website. If you would like to change your settings later, please clear all Veolin cookies from your browser to access the form again. Instructions for doing this vary between browsers, so please refer to the user guide for your browser.

Necessary cookies

To provide a functioning service, this website places necessary cookies. These are required for example to have a shopping cart or to log in to our member area. If you are a member, a cookie is set after login to identify you. These cookies are session cookies which are removed automatically after closing your browser as well as first-party cookies that will stay in your browser for up to 365 days. Our necessary cookies are set without prior consent.

Cookies for analysis and statistics

For analytics and statistical purposes, this website uses web analytics services such as Google Analytics. These services require setting cookies to analyze the usage of the website as well as to collect statistics. The data transferred to such services is anonymized and cannot be used to identify you. The information collected is used to provide us with reports and insights, allowing us to provide you with a better service. The cookies set by these services are usually first-party cookies, but could in some cases include third-party cookies as well. These cookies are optional.

Marketing cookies

Our marketing and advertising partners can set third-party cookies on your computer. These cookies are used to provide you with relevant ads on other websites, as well as allowing us to optimize and track our ads. These cookies are optional.

Social network login functions

This website uses social network login functions from Facebook and Google. By using these login functions, the abovementioned social networks might set first-party or third-party cookies in your browser. To avoid having these cookies set, please use our regular log-in functions instead.

Your rights

Right to access

You have the right to request information at any time about the personal data we have collected about you. To make such a request, please contact customer services.

Right to data portability

Whenever Veolin processes your personal data by automated means based on your consent or an agreement, you have the right to receive a copy of your data in a structured, commonly used, and machine-readable format. This data can be transferred to you or to another party. This right applies only to the personal data you have provided to us.

Right to correction

You have the right to request a correction of your personal data if it is incorrect, including the right to complete partial data. If you have a membership account at Veolin you can easily edit your information from My page.

Right to deletion

You have the right to, at any time, request deletion of your personal data that is stored by Veolin, with the exception of the following situations:

• You have an ongoing case with customer services
• You have an active order that has not yet been fully delivered
• You have an unpaid debt to Veolin, regardless of payment method.
• You have abused or are suspected of abusing our services during the last 4 years

If you have placed an order, we are legally required to store your personal data regarding the transaction for book keeping.

Who can you contact?

If you have questions about the collection, processing, or use of your personal data, or if you would like information about, to change, block, or delete your data, please contact us.

[email protected]

Veolin
Garnisonsgatan 48
254 66 Helsingborg
Sweden